Call of Duty: Black Ops 3 Pre-Load Glitch Affecting Users On EU/AUS PlayStation Store

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Call of Duty: Black Ops 3 is currently available for pre-load on the North American PlayStation Store. The pre-load was supposed to start for the rest of the regions on November 1st but due to a bug, some users are currently having issues with starting the pre-load on the announced date.

If you have Call of Duty: Black Ops 3 digitally pre-ordered from EU or AUS PlayStation Store, you might be experiencing this glitch which changes the pre-load date from November 1st to November 5th, which is the official launch date for the game. North American PlayStation Store users seem to be unaffected by this glitch. You can take a look at a screenshot from one of the affected users below.

call-of-duty-black-ops3-preload-eu-aus-glitch

While it is hard to point towards the cause of this glitch, it only seems to affect the AUS and EU region. The only pre-load that seems to activate for these users is the Nuk3town and The Giant multiplayer maps.

If you are one of the affected users and still can’t download the game, unfortunately there is no solution available right now. It is entirely possible that the pre-load date was changed from November 1st to November 5th for these regions, and in that case, we can’t really do anything except wait for it.

Call of Duty: Black Ops 3 will be released on November 6th, 2015 for the PS4, Xbox One, PC, Xbox 360 and PS3.

Let us know if you are having issues with your pre-load in the comments below.

  • Kyle

    My nuketown says it is waiting to install but can play it offline have not seen it online yet

  • jay

    I bought the hard copy and its still giving me problems. I’ve had it for 3 days and it will not even let me get past the activision screen is anyone having this problem

  • Markus James

    My system will not download it at all I have tried everything but I keep getting an error code WC-40363, E-8200011A please help

    • OldManEarl

      Any luck? We have same issue.

  • Matija Čerljenko

    I cant find my preorder now i know i pre ordered on my birthday

  • Omar Hernandez

    It says WC-40363-6. I tried redownloading but i dont even see it on my applications..

  • Cibovuce

    Mine won’t
    Work it said I could play at 20/ and when I went to play it glitched out I’m back
    At 1/

  • Nklas

    I’m having issues.
    I pre ordered the standard edition and it says in ps store that I have to buy it still.
    I mean WTF!?
    I’m pissed off.

    • Mohammad Ala

      Same here -_-

  • Ryan Hutchinson

    what does digital CE mean on the deluxe edition pre order? when will we be able to download it as it’s install icon is greyed out.

  • Dylan Lewis John

    i try downloading but it says the item is still encrypted i son’t know what to do

  • Nabil Antonio Sessine Quiroz

    well for get noticed about pc the god dam pre load it dont let me pre load the game tell me i cant pre load my game to due restricted citys but in the city where i live is mexico and i never get this problem with steam i make this because i dont found any information about this error at pc

  • stefan orn

    I have downloaded the full game plus the bonus zombies and mp but still waiting for them to take the money from the wallet

  • Jake Tenenbaum

    It won’t start on my PS3, either. US store…

    • Troy Stevens Jr

      Try to manually start it thru psn store on ps3 or use the playstation app or website. Thats what I Had to do. First it downloaded 12.703GB Then installed and started aa 45gb Download. Then once that installed it downloaded Newtown and The Giant Zombies Map. I live on the east coast in the US also and thats how it downloaded for mw when I went and canceled my Hardcore Edition and grabbing rhis one to save myself 50 bucks. See I thought U only got the Giant Zombies Map with the purchase of one of the Collectors Edition not that it came with the season pass too and saving $55 bucks also looked good too lol. Cause $85 for Hardcore Edition and $52.50 for the season pass is alot and saving even a dollar would had made it worth it for me. These game companies scam us enuff with these preorder scams that become available a couple weeks after launch. Its its a prw order special people shouldnt be able tobpurxhase it till afyer the first couple DLCs drop to actually make it something special not a marketing ploy

  • Aqib Choudhury

    Started in the UK store now as well

  • Prabhu Karthik

    The Download started…
    Finally!
    uae store

  • Abdullah Khan

    What’ll happen if I delete the update

  • Samir Samad

    I also want to know why its saying funds will be tacken out of wallet on the 4-6 November when the payment has already Been taken out for black ops 3

  • Megan Smith

    Black ops 3 will pre load 48 hours before release in the EU/UK

  • Liam Forder

    i wouldn’t change to xbox cause map packs first on ps4

  • Darren Gibson

    The game will pre download a full 24 hours before the game is released! So unless your connection is horrific you will have the game downloaded and be ready to play come midnight release so stop worrying!!!

    • Nklas

      Yyyyeeeaahh. I wouldn’t be worrying If I wasn’t part of the minority of people who are still waiting for the “pre download” nearly 24 hours AFter the midnight release.

  • Samir Samad

    My problem which I am having is that while downloading the both bonus maps, nuketown and the giant zombie bonus map it freezes
    At the end of the download saying ‘waiting to install’ Does anyone know how to fix the problem?

    • Nathan

      Don’t worry, this isn’t a problem to worry about. You need to download the full game first, then it will install the dlcs to the game, since the game can’t be downloaded atm you’ll need to wait.

      • Samir Samad

        Thanks for the information, do you know when I’ll be able to download the full game ?

    • Vertago

      I had the same problem and found that re-downloading the beta then deleting the docs and re-downloading them allows the dlcs to install, you can then delete the beta!

  • Thomas Verhoeven

    You can try to restore licentie

  • Critical Kay

    Thinking of converting to xbox, since ive purchased ps4 ive received nothing but grief.

  • Thomas Verhoeven

    Just spam them on twitter… Tweet to @sony, @activisionsupport, @playstation, @davidvonderlaar tweet about the problem…

    • Danny Defrietas

      I pre loaded the dlcs but the full game wont download

      • Thomas Verhoeven

        Yeay me to

  • Callum-Dean Solf

    Times like this really annoy me…. It’s one thing having a problem or a set back then there is actually letting us know….I would be okay if Sony UK or Activision actually made a comment on this but there’s nothing…I’ll be okay with downloading it a day before release but there are A LOT of people that don’t have great download speeds and may have to take a full day+ to download this…

  • Dylan Monrad

    I just don’t see why it was changed in the first place. It’s not like the preload date was just changed an hour ago, it’s been 2 days and they haven’t said anything so im guessing we won’t be able to preload till the 5th?

    • Shoaib Eyaz

      yep 🙁

  • damon martin

    Activision made wrong decistion to partner with sony the worlds worst online service, i am sorry to burst anyones bubble but it is. Just look no one knows were they are with the download and its not like or no one else can download, it’s like i can download the game but not dlc or others are like i can download dlc but not the game. They need to let us all download or not let us untill a actuall day and let people aware of what is actually happening. This needs sorted and i don’t expect to be messed about a multi billioner company just like most of us don’t. Sony really need to comment on this problem.

  • Vertago

    How do I fix the waiting to install problem on both of the dlcs?

    • Scott

      They won’t install until the game us installed look at it this way they have nothing to install onto

      • Vertago

        Thanks, I was just worried as one of my friends weirdly downloaded and installed without the game being installed, again, thanks for the confirmation!

  • Prabhu Karthik

    Same problem in uae…
    I believe, the north american store is the only store that allowed pre downloads for the actual game

    • Albert

      My problem is the opposite I have the full game already downloaded and ready but the Giant or Nuketown didn’t download after? Is it before or after? I’m not sure. I got the Digital Deluxe edition i live in US

  • Sami Kabbani

    waiting to install…. guys im the only who has this? and how can i fix it?

    • Prabhu Karthik

      “Waiting to Install” isn’t even a problem!
      In fact it’s not even supposed to install…
      It will Install only when the actual game has been installed…

  • Helldriver Phoenix

    I live in South Africa. Same problem here.
    Next year I’ll rather preorder on Xbox One.

  • javi

    i can only preload dlc. But when i go to the game in psn it says the game will preload on the 5th. Also there seems to be no season pass and neither there is the camos from bo2. And if i preordered the digital deluxe why the fuck is the normal version available now.

  • Gajan Devandran

    Same thing is happening in south africa only dlc is downloading. Man what way to start my first digital pre order

    • steel rain

      Doyour maps say “waiting to install”

      • Ammar

        Yes

        • steel rain

          How do you fix that?
          Is it supposed to say that?

          • Gajan Devandran

            Mine says add on installed but if I click on it it says wait for start date

          • Mukhtaar Khan

            awe same here .. mines only going to start on the fifth tho

          • Sami Kabbani

            same problem here, do u know if they will fix it?? or i have to do soemthing else to fix it?

    • Helldriver Phoenix

      Ja selfde hier.

  • Ry@n

    * first my pre-order was canceld and now this again.

  • Ry@n

    I´m from the EU and mann this sucks. I can only pre download nuketown and the giant. I hope they are gonna fix this because first my pre

  • Mukhtaar Khan

    i downloaded the maps but unfortunately i can’t start my blops 3 download .. my auto download date on the store is the 1st but when i go to the library it changes to the 5th .. some bullshit ps

    • Aaron steer

      I known I have the same problem this is stupid now. I have no idea why it downloads the dlc content before the actual game, they need to fix this before release date.

  • TheShadowMan336ymcmb123

    Its opposite in the US it lets us download the game but the DLC’s are nowhere to be found

    • Shoaib Eyaz

      when they going to fix this 🙁

    • Albert

      Yup that’s me. I have the full game downloaded but the DLC’s won’t download after.

  • Rawr & LittleSpoon

    Since the uk well doesn’t charge for pre order’s i can most prob bet they moved it to the 5th because we get charged for the game from our account on the 4th up until the 6th. so no doubt they moved it forward.

  • damon martin

    Ha 1st time sony and activision have a deal for call of duty and they are messing up already. I hope i didn’t make the wrong choice of buying it on ps4. 🙁

    • Shoaib Eyaz

      lol it my first time preordering and this is what i get great :/

      • damon martin

        Just hope they fix it as i would like longer then a couple of hours to download as i want to make sure i get to play at launch

        • Shoaib Eyaz

          same

  • Christopher Loughrey

    The servers are going to completely crash if the entire AUS/EU region has to pre-load on the 5th making it impossible to download before launch regardless of internet speeds.

    • Shoaib Eyaz

      when they going to fix this??

  • Shoaib Eyaz

    this is bullshit i cant download the game only the dlcs 🙁

    • Christopher Loughrey

      I can’t even download the dlc, says I have to wait until the 5th. So you’re luckier than me

      • Shoaib Eyaz

        they need to fix this :/

        • Moe

          PSN FACEPALM MONTH.
          To think, this was the biggest games to launch and psn isn’t giving a shit

          • Shoaib Eyaz

            aint that true

      • Jabberwocky Jabber

        To change the date from 5th to 1st, you need to delete the pre order and pre order it again, but although i did this i still can’t download the full game.

    • Danny Defrietas

      same here
      bro

    • シーザー クラウン

      the problem for me is that i won’t let me download digital deluxe edition even tho i canceled my order on the regular version ” this pursache cannot be made at this time” is what i get when trying to pre-order dde

  • Christopher Loughrey

    Nuketown or The Giant DLC also isn’t downloading for me. They are also part of the 5th November glitch. Why hasn’t Sony or Actvision commented on the glitch? They haven’t even made any formal announcements on the pre-load dates, instead forcing players to pop on to PS4 to check the date.

    • Hassan Amer

      its sunday they are off on sunday hopefully it will be solved by tomorrow.

  • Moe

    I’m preloading the dlcs right now but says that I can’t download main game.
    Is that this.

    • Yes. You can only preload the Nuketown and The Ghost DLCs for now.

      • Moe

        Is it just me or is psn trying to fuck around with me. First the cancellation email.Now dis

        • Christopher Loughrey

          cancellation?

          • Shoaib Eyaz

            yeah first time i preordered they cancelled everyone preorders :/

      • Shoaib Eyaz

        do you know when they are going to fix this issue

    • Christopher Loughrey

      Won’t let me download the Giant or Nuketown DLC, it only allows me to choose which to pre-load on the 5th November

      • Moe

        As in zombies and multiplayer choice

  • Rory Shelswell

    I can preload the DLC but not the game :/ Fix this ASAP!

    • damon martin

      How u pay ? As it has not took payment for game

      • Jatinder Bains

        It’s due to take payment on the 4th a day before the download that’s changed to the 5th now

        • damon martin

          I just hope i can start download soon

    • Christopher Loughrey

      Won’t let me even download the Giant or Nuketown DLC, it only allows me to choose which to pre-load on the 5th November

    • Shoaib Eyaz

      this is bullshit tryearch and sony fix your crap seriously

  • Jatinder Bains

    can i refund be made and just purchase hard copy ?

    • damon martin

      Ye should be as the game as not realesed

    • Christopher Loughrey

      Yeah, you can get a refund up to release day, even if you pre-downloaded the game. They won’t be chargin you until 4th – 7th anyway

      • Jatinder Bains

        Thanks Christopher

  • damon martin

    Noooooo :'(

  • Khelan Bhana

    Sony!!!!! Fix this!!!!!

  • Sabjokid LP

    PLSSSSSSSSSS HELPPPPPPPPPPPPPP

  • Sabjokid LP

    WHYYYYYYYYYYYYYYYYYY ?????????????????????????? ;(