Microsoft To Send A Legal Document To Early Xbox One Receiver, Stating He Was Not At Fault


Moonlightswami is the lucky individual who became an internet sensation among the gamers on the internet when he received the Xbox One he pre-ordered from Target, early. This happened due to a mix up and the error on part of retailer. Moonlightswami, unable to contain his excitement posted his unboxing pictures and videos of his Xbox One while also showcasing many of the features of the UI.

This move grabbed the attention of Microsoft and Moonlightswami’s Xbox One was banned from accessing the internet. Luckily his gamer tag wasn’t banned and only console was banned. Claiming that receiving the Xbox One two weeks early was not his fault, Moonlightswami pleaded his case on twitter and gained many sympathetic followers for his cause. The generated buzz was enough to catch the attention of Microsoft’s famous PR Executive, Larry Hryb widely known as Major Nelson.

Major Nelson then proceeded to have a discussion with Moonlightswami and later on it was confirmed that the console ban was temporary and the ban will be lifted on November 22 when the Xbox One officially launches. This publicity of Moonlightswami landed him some pretty sweet deals from Microsoft. Apparently he has been invited to attend the launch party of the Xbox One, his YouTube channel will be fixed. He also stated that he will be able to post content from his console before the official release and also received a $100 giftcard from Target for his trouble.

The most notable of his tweet was that Microsoft will be sending him a legal document citing that the receiving of the Xbox One early was not his fault in any way.

Seems like everything has worked out for Moonlightswami in a positive way. That legal document he is receiving would be proof from Microsoft’s part that it was not the fault of the end-user in case the said user decides to sue them.

Many have expressed their concerns that this drama was nothing but a huge PR stunt staged by Microsoft to show that it is not a giant evil corporation that many believe or have started to believe after their DRM policies.

What do you think about all this? Good move from Microsoft’s part? Let us know in the comments below.

  • joe

    if it were hundreds of people that received them early they would have banned them and not said a word but since it was one guy they go all out.

  • Maltman343

    Sony of course will not ban any early users connecting to their servers they say. That’s good of them. But they forgot to mention that everyone was blocked because their servers are not active as reported by another gaming website.

    Typical Sony. Why no Blu-ray or DVD or CD player from the box? Because they were going to only allow Sony music unlimited, Sony movie unlimited. Because they had DRM…….

    Sneaky Sony hid their DRM and fooled people into believing they were for the gamers.

    Oh dear, they now state in their TOS they your not allowed to sell games, they obviously have the patented DRM on the console (fixing it with day one download), and they are recording everything through the chat and camera when you use them, not may do, ARE doing.

    They are worse than anything That Microsoft had planned, because Sony are hiding the info in long pages of small print.

    The DS4 analogue sticks are wearing away and splitting, the shoulder buttons are sticking. Cheap product with cheap materials.

    Sony fans need to take off their rose coloured glasses and see the monstrosity in front of them

  • cubs223425

    Of course this was a P.R. stunt to an extent, but what about these console launches isn’t? E3, where Sony went around talking up its consumer-friendly stuff? P.R. stunt, especially since they “forgot” to mention the lack of MP3 and DLNA streaming support, as well as the lack of external HDD support. Microsoft’s Q&A through GameStop? P.R. stunt to alleviate concerns about console restrictions (which sucked, because that time shoudl have been used to answer legitimate questions). It’s all a P.R. stunt because that’s how promoting a product works.

  • Trim Dose

    Sue MS !!

  • mahunterjr

    This never should have been a big deal. There is nothing wrong with MS blocking their servers until launch. The word ‘Ban’ was taken out of context, because it was just a mechanism use to keep him out of the Beta. Sony is also blocking access to their network until Friday, No one is bitching about it.

    • bigshynepo

      They straight up blocked his console from connecting to content that was already available to reviewers, testers, and developers. This was a temporary ban at the very least. Sony has not turned on their network features but are in no way punishing people who post videos, content and impressions ahead of time.

      It was a big deal because moonlightswami’s console was banned before any communication was had over the reason for the ban. Because Microsoft is quite heavy-handed with their ban hammer, followers of this news story questioned whether the “ban” would be permanent. It wasn’t, but it definitely deserved a reaction when the consumer wasn’t at fault at all.

      • mahunterjr

        Smh. Why should MS give him reviewer, tester, developer access if he isn’t a reviewer tester or developer. MS temporarily banning him is no different than Sony making their network inaccessible to customers. Two means to the same end.

        • bigshynepo

          Yes it is different. He wasn’t even able to play his games offline. Period. If I had my PS4 right now, I could pop in my Killzone disc and play it. I also wouldn’t have to fear an NDA, Cease and Desist order or Banhammer while I was doing so.

          Stop trying to justify an over-zealous move on Microsoft’s part. His access to the physical box he bought was completely shut off while MS’s PR department decided how to address the issue. They should’ve contacted him with the number he provided on his Live profile and discussed the situation instead of the knee-jerk ban reaction that they chose instead.

          Gonna keep beating this dead horse?

          • mahunterjr

            He can play it offline. He just needed to disconnect from is wifi. If he would have called customer service, as instructed, instead of blabbering in twitter, he would have known that. He has since figured it out, and released updated information. Unfortunately, the damage was already done.

  • Yo Mama

    If this was a PR stunt, M$ shot themselves in the foot. Banned his console from being able to even play offline. Ridiculous that they even have that capability. Ban someone from playing online? Yeah sure, I can understand that. But, don’t be trying to tell me I can’t play offline even if I did break the TOS.