PS4 1.70 Firmware Update Causing Issues With Save Data, Uploading Save Data to the Cloud

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While the latest PS4 1.70 Firmware Update might have added tons of features, it also came at the expense of introducing some new bugs/glitches.

It appears that the latest firmware update has now altered the way Save Data is uploaded to the cloud. Previously, if you had a PS+ subscription, your Save Data would automatically get uploaded to the cloud, if you had enabled the option to do so in the settings of the PS4.

As of right now, multiple users are reporting issues with their save data not being uploaded. What happens is that after every session of a game, the save data is uploaded, but it fails automatically since it somehow detects it as a duplicate of another user save. It can also prompt to overwrite the other save data, even if the user is using that account on a single PS4.


If the Save Data is not uploaded, you will see plenty of such failed attempts in the upload menu of the PS4. You can retry them manually, but you will asked to overwrite the save data as seen in the image above. These issues have all appeared in a giant thread on reddit, as well as on popular gaming forum NeoGAF.

One NeoGAF member got his Save Data corrupted after updating to the new firmware. He wasn’t able to restore the backed up Save Data from the PS+ cloud storage, likely pertaining to this same bug. He solved the issue by rebuilding the database.

Whatever is the case, hopefully Sony is working on a fix for these new firmware bugs soon.

Source (1,2)

Have you encountered any issues with the new firmware update? Let us know in the comments below.

  • harryparana

    i turned my ps4 off and on again and the game save was back, my game save stuffed up after going into the game with another profile. but this might just be me.

  • Groovydave

    At 46% completion of Wolfenstein New Order, the game kicked me back to the start screen, informed me an error had ocurred in saving and that a new save had been created. The cloud save was from 10 days ago and was virtually useless. After starting the game over the PS4 informed me it could not upload my save data. I guess this is one way to get replay value.

  • Jeff Wilson

    I have experienced this, and was looking for a solution when I found this. If its up to Sony, I am happy to wait for them to fix it, always good to know it’s a known issue.

  • Shunsuke

    I’m not worried about this, I just manually save to the cloud before I stop gaming. Or when I get done with a game I manually save it to the cloud before moving to another game.

  • Mr Grace

    Yes, I have had this issue ever since the 1.70 update – automatic updating of saved data to the cloud no longer works. It’s not too much of an issue since I just click to overwrite and it then works, but not ideal obviously. Hopefully Sony will resolve the issue soon. I’d recommend backing up your data to USB stick regularly as well, just in case the fix for this has some untoward affect on the cloud / local saved data.

  • Alex_Atkin_UK

    I do not believe this is a new issue related to 1.7, this has happened to be at least twice before – every time the firmware update is a .x update rather than a .xx update. Unless its different to before, once you force each save to manually overwrite it starts working again, until the next firmware update causes it to again think you are on a different PS4.

    Clearly how the cloud saves identify which PS4 they are on is somehow related to the firmware version of that console and having a different firmware makes it think its a different PS4. Pretty poor design there Sony.

  • Dillon

    Not registering when I put a disc in it

  • Kreep

    I am also experiencing this error along with other friends. Hope 1.71 can fix this.

  • Dennis Gammaray

    Also the vibration has gone in the controllers, please fix this ASAP

  • Game save not saved