Halo 5: Guardians: Here’s How to Fix Preload Glitch On Xbox One

Halo 5: Guardians is now available for purchase digitally on Xbox One. It also has a preload available ahead of the launch that allows users to download the game before the official launch so that they can play it on release day. Unfortunately there is a major bug with the preload that can cause issues with the installation of the game. 343 Industries has now released a solution to this bug on their official blog.

According to the details shared by 343 Industries, this preload bug happens if you pre-ordered Halo 5 before September 21st and you were NOT using the instant on power mode. This means if you meet the criteria for this bug, you will have an incorrect “stub file” for the game, which is simply a placeholder file.

halo 5 Guardians


If you pre-ordered the game after September 21st or had instant power mode turned on, you won’t have to worry about this bug. However, if you meet the criteria of getting this preload bug, you can follow the instructions given below to fix it.

  1. Go to My games & apps
  2. Sort your game collection by selecting Installed à Sort by size
  • If your Halo 5: Guardians game size is greater than 40 GB, you’ve got the correct version, and you’re ready to download the necessary updates when they become available.
  • If your Halo 5: Guardians game size is less than 40 GB, you’ve got an incorrect stub file, and will need to delete that version and reinstall the game.

Halo 5: Guardians is set to launch exclusively on the Xbox One on October 27th.

Let us know if you are affected by this preload glitch and managed to fix it in the comments below.

Danial Arshad Khan

Founder of GearNuke.
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