Nintendo Switch Joy-Con Connectivity Issues Confirmed, Fix Suggested By Nintendo

Nintendo Switch has a rather strange issue since it was reviewed by various press outlets. There are reports of the Joy-Con having issues with connecting to the console and can also disconnect in the middle of gameplay, leading to frustration of the players.

In a recent update on the official support website for the Nintendo Switch, they have acknowledged the issues faced by Joy-Con and have suggested a number of fixes and tricks to avoid facing this issue. They also recommend to download the latest system software update for the console.

  1. Ensure your console has the latest system update.
  2. Ensure the Joy-Con controllers are charged. How to
  3. Try to decrease the distance between the Joy-Con and the Nintendo Switch console.
  4. Ensure that the Nintendo Switch console is placed to minimize interference with the Joy-Con. It is best if the Nintendo Switch console is placed out in the open and that it is not:
    • Behind a TV
    • Near an aquarium
    • Placed in or under a metal object
    • Pressed against a large amount of wires and cords
    • Within three to four feet of another wireless device, such as a wireless speaker or a wireless access point.
  5. Check for possible sources of interference and turn them off. Interference can be caused by devices, such as:
    • Laptops, tablets, etc.
    • Wireless headsets
    • Wireless printers
    • Microwaves
    • Wireless speakers
    • Cordless phones
    • USB 3.0-compatible devices such as hard drives, thumb drives, LAN adapters, etc.

    In most cases it will be enough to move these devices three to four feet away from the Nintendo Switch console and/or Joy-Con controllers. However, if you continue to experience this issue, please power these devices off while using the Nintendo Switch console.

This is the first time Nintendo has commented on the Joy-Con connectivity issues that were reported for the first time by the press outlets who reviewed the hardware. These issues have since been replicated by the users who bought the console at launch and judging from the comments made by Nintendo today, it appears to be an issue with interference.

Khurram Imtiaz

Editor-in-Chief at GearNuke. When I am not posting news, I can be seen sharing my thoughts over at Twitter.

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